The Hyundai Santa Fe, a mid-size SUV, has been redesigned for 2024, featuring a Land Rover-esque vibe and a spacious interior with various options like cloth, Hyundai H-Tex® synthetic leather, premium leather, and Nappa leather. The 2018 Santa Fe Sport offers good value with a spacious and well-equipped interior, as well as several features such as heated-and-cooled leather seats, two-zone climate control, and more.
The 2023 Hyundai Santa Fe comes in various colors, including Phantom Black, Serenity White, Hampton Gray, Shimmering Silver, Ultimate Red, Earthy Brass Matte, and more. The Ultimate Red exterior is complemented by the gloss black trim, while the Gray color palette offers a luxurious experience with quilted Nappa leather upholstery. Heated front seats are also available in select Santa Fe trims.
The 2025 Santa Fe compact SUV features a wider, aggressive front grille, digital cluster, available HTRAC AWD, and up to 271 hp. The elegant, spacious interior of the 2023 Hyundai Santa Fe provides comfortable seating and premium amenities for passengers and travelers. The new SANTAFE exterior design makes a unique statement in the SUV segment, combining rugged presence and sophistication.
In summary, the Hyundai Santa Fe offers a range of interior options, including cloth, Hyundai H-Tex® synthetic leather, premium leather, and Nappa leather, with a unique blend of ruggedness and sophistication. The 2023 Santa Fe is a versatile and stylish SUV that offers a comfortable and luxurious ride for its passengers.
📹 R.I.P. — Hyundai is *Buying Back* our 2024 Hyundai Santa Fe After 3 Months of Ownership..
Our New 2024 Hyundai Santa Fe is no more as Hyundai has bought it back from us after 3 short months of ownership.
Does the 2024 Hyundai Santa Fe have leather seats?
The 2024 Hyundai Santa Fe offers various seating options, including H-Tex trimmed seats in the SEL trim, leather seating on upper trim levels, and luxurious Nappa leather on the top-tier Calligraphy trim level. The Santa Fe comes standard with three rows and seven seats, offering better seating for drivers who need to accommodate more passengers and cargo. The newer model, compared to the 2023 model, has a two-row and five-seat configuration, making it ideal for those who need to accommodate more passengers and cargo. Visit a dealership to see the spacious new SUV in person.
Does the Hyundai Santa Fe have a leather interior?
Hyundai Canada offers a variety of seating surfaces, including standard cloth, leatherette, leather, and Nappa leather. To ensure the accuracy of the pricing information provided, please select the appropriate province and language. Cookies are employed to optimize the user experience. By continuing to navigate the site, the user is indicating consent for the use of cookies. The vehicle features a comprehensive array of exterior, interior, performance, technology, safety, and head-to-head attributes.
How do I know if my car seats are leather?
The imitation leather exhibits no visible wrinkles, whereas the genuine leather displays wrinkling when subjected to pressure.
Which is better RAV4 or Santa Fe Sport?
The Santa Fe Sport and RAV4 are both SUVs that can seat up to five passengers, but the Santa Fe Sport offers more passenger volume, second-row leg room, a 7. 3-inch ground clearance, a larger fuel tank capacity, and a higher towing capacity. The Santa Fe Sport comes standard with a 185-horsepower inline-four-cylinder engine, producing 178 pound-feet of torque, while the RAV4 has a 176-horsepower inline-four-cylinder producing only 172 pound-feet of torque. It also comes with a 10-year/100, 000-mile powertrain warranty, safety features like rear park assist, an electronic parking brake, Smart Cruise Control, and Lane Departure Warning.
Wiesner Hyundai in The Woodlands offers the Santa Fe Sport, aiming to provide a seamless experience for customers. They offer quick and easy pre-approval through their finance department, and customers can also get pre-approved from home through a secure online application. To test drive the new Santa Fe Sport, customers can visit their showroom or visit their showroom.
Is Hyundai or Toyota better?
Hyundai is the top brand in terms of vehicle performance, technology, and fuel economy compared to Toyota models in Jefferson City, MO. Hyundai offers V6, V8, and four-cylinder engine options, while Toyota only offers V8 engines on its larger models. The Hyundai Elantra N model boasts a four-cylinder, 275 hp engine, while the Toyota Corolla has a two-liter engine with up to 168 hp. The Hyundai Tucson offers more passenger space and a higher combined MPG than the Toyota RAV4, with a combined 43 MPG.
Hyundai also offers a five-year, 60, 000-mile basic warranty and a ten-year, 100, 000-mile powertrain warranty, which is the best on the market today. Toyota only offers a three-year, 36, 000-mile basic warranty and a five-year, 60, 000-mile powertrain warranty.
How can you tell if a car is leather interior?
The imitation leather exhibits no visible wrinkles, whereas the genuine leather displays wrinkles when subjected to pressure.
Which Santa Fe has ambient lighting?
We will now proceed to the rear of the vehicle and demonstrate the functioning of the tail lights in conjunction with the blinker and regular light, noting that one aspect remains unaltered.
What Hyundai package has leather seats?
The 2020 Hyundai Sonata is available in two trim levels: the Sonata SEL with the Premium Package and the Sonata Limited. The SEL Plus comes with Leatherette bolster/Dinamica® suede inserts for a leather feel. The Sonata also offers heated front seats on the SEL and ventilated seats on the Limited. All trim levels come with features like a Rear View Monitor, Android Auto™ and Apple CarPlay® compatibility, Bluetooth® hands-free, Lane Keeping Assist, Smart Cruise Control, Stop and Go, and Rear Occupant Alert. These features provide drivers with a comfortable and efficient driving experience.
What colors does the new Santa Fe come in?
The available colors include Hampton Gray, Shimmering Silver, Twilight Black, Stormy Sea, Portofino Gray, Quartz White, and Calypso Red.
What are the interior colors of the 2024 Hyundai Santa Fe?
The 2024 Hyundai Santa Fe offers a variety of interior color options, which can be explored in greater detail below. The available color options are Obsidian Black, Supersonic Gray, Pecan Brown, Forest Green, and Black Ink.
What is the Toyota equivalent of a Hyundai Santa Fe?
Both the Hyundai Santa Fe and the Toyota Highlander are equipped with the same standard engine output. However, the Santa Fe is equipped with an 8-speed automatic transmission, while the Highlander is equipped with a 6-speed automatic transmission.
📹 Hyundai Santa Fe 2018 in Horizon Red with Black Leather seats – 360 walkaround4k video
Uusi 2018 Hyundai Santa Fe saapui juuri Suomeen. Tällä videolla uusi Santa Fe Kartanonkoskella Backaksen kartanon …
Thanks for perusal and supporting us during this ownership experience! We hope you found this HONEST coverage helpful because a lot of outlets would have never covered something like this. It has been a stressful situation and we appreciate your understanding that we are ready to turn the page from this. We will keep you all in the loop if Hyundai provides us with more specifics.
Guys, I saw the writing on the wall when you had the first issue. Happy you’re able to not have to deal with the pressure anymore. Had a similar situation when you all went on the Florida trip. Had a rented 2017 Sante Fe seven years ago on a road trip to Ohio and to be succinct, it was an abject nightmare! Can’t wait until you reveal the next vehicle. Have a great Memorial Day weekend!
Obviously YouTube influencers will get a different level of service than the normal car buyer. Car manufacturers need to step up their game when obvious car issues arise to make customers feel that their concerns are addressed. I was seriously considering buying a sante fe but reliability has to be there. It’s obviously it’s not. Thanks guys for a honest and thorough review of your experience in this instance keep up the good work.
As a Hyundai owner, I can say their reliability and customer service is excellent. I have owned 9 Hyundai vehicles since 2010. Four Sonatas, Three SantaFe’s and two Tucsons. I still own a 2018 Santa Fe and a 2021 Sonata. My son has a Santa Fe and my girlfriend has a 2018 Tuscon. The oldest Santa Fe,a 2003, drove 335,000 miles and the transmission died, and I had a brake sensor replaced in two of the Sonata’s. Thats pretty good quality in my opinion.
Personally, I feel like you all did get the Hyundai experience. Having nothing but problems, I knew something was wrong when I had multiple friends who purchased Kia and Hyundai vehicles and has engines blow up. One particularly I was actually in the vehicle. Hyundai did eventually replace her engine, but that cemented to me that Hyundai will never be in my garage! When her engine failed, I got on Facebook and joined a few Hyundai groups that talk about engine failures they all have had. Sometimes they will give you a hard time if you don’t have perfect documentation of your oil changes. make sure you keep detailed records if you own a Hyundai vehicle
I had a 2022 Sonata Limited that did this exact thing . Drove the vehicle for 1 month and service had it the rest of the 6 months of ownership while I battled it out with Hyundai . It was deemed unrepairable and purchased by Hyundai with 1,500 miles on it . I called them and argued more times than I could count and they tried very hard to get out of taking it back. Never again would I buy a Hyundai.
Hi there. I purchased a 2024 Hyundai Santa Fe XRT in Toronto Ontario back in April. I drove it 1180 km and the transmission disintegrated. The second and third gear exploded into bits. I reported it to the dealership and they originally told me that they would replace the transmission under warranty. I refused. I insisted that they replace the vehicle with a new one. After days of haggling, they agreed. Further to some viewers saying that you got special treatment, I am not an auto blogger, influencer or have any leverage with the auto industry. In addition, Canada has NO lemon laws with the exception of Quebec which just introduced one so if Hyundai wanted to, they could force me to take the car back with a repaired transmission. I am grateful to you guys for posting these articles because I truly believe this influenced Hyundai’s decision. The relative speed with which they agreed to replace my vehicle says they KNOW something is wrong at their Alabama facility, where all the affected cars were manufactured, and are trying to get to the bottom of it. Originally Hyundai said they would replace my damaged Santa Fe with a Korean built model but I just discovered the model I’m getting came off the same line in Alabama. Not thrilled about it to be honest. I am a new customer to Hyundai and have NEVER had a problem like this with a new vehicle. EVER. And I’ve owned 13 new cars and 3 used cars over 30 years from American, Japanese and German makes.
Guys, I’m sorry that it didn’t work out, but the service you provided to your followers was very enlightening, and I really appreciate it and your honesty in exploring these issues. I also appreciate that you made this specific review very relatable to a family scenario, and not just to someone who enjoys learning about new cars and new technology. So, from myself, thank you for showing us the Hyundai Santa Fe – warts and all! I look forward to your next pick! Good luck!
I own two Santa’s Fe’s bought the 2004 new and it currently has just under 250,000 miles. Never had an issue outside of normal wear and tear. It’s been a fabulous car. Purchased my 2016 Santa Fe se awd used with 15,000 miles on it. Other than one recall for the ignition security issue that was taken care of immediately this has been a wonderful car. 90,000 miles and all I’ve done is normal maintenance. It also has 290 hp and can pull up to 5000 lbs with ease. I love my Hyundai’s!
Can you let know if Hyundai told why the transmission went bad and thinking of buy a hybrid calligraphy, all-wheel-drive I know it’s a different transmission but I don’t know I had a Hyundai before. I really never had a problem with them. My wife still driving a 2013 Santa Fe limited with 150,000 miles and all good kind of worried about this. Let me know any updates on that and what do you think about the hybrid version calligraphy
That is definitely the advantage of being well known content creators. We are currently in a leased 2023 Hyundai Tuscon. We started having brake problems with it around 2400 miles. It has now been in the shop 3 times for the same issue and once more because of an all wheel drive malfunction. We had to finally write corporate and rely on some family connections looking into the situation before Hyundai would deal with us. We would have been happy if they had just offered to replace the brakes, honestly. The Tuscon has a lot of featues on it that I really liked because they’re pretty gadgety and cool. They decided to do a buy-back though, so we will be taking it. I’m 98% certain that this Tuscon will be the last Hyundai product we will lease/own at this point. I thought maybe these little bugs were exclusive to the Tuscon line, as we had another Tuscon before this that had some annoying electrical glitches, but now that I see your story, I fear that maybe all of their products are like this. 😬😳
My parents bought a 2023 Sportage that had the entire EGR system replaced 4 times in a 10,000 mile period. After every time, the EGR would end up failing again. Kia took the car and opened and investigation with the head engineers out of the Georgia manufacturing plant and the car was taken apart and reviewed for 2 months. They discovered the primary vehicle wiring harness was damaged somehow and the bad sectors just happened to be intertwined with the EGR system. Kia replaced the entire wiring harness and no further issues ever came up. I suspect your vehicle is involved in a similar situation. Issues persisting after a full transmission replacement most likely indicates the transmission is not the problem.
I bought a brand new 2017 Hyundai Sonata Sport and the engine stalled a month later. The Hyundai Dealership was not helpful. After many engine issues I filed a complaint with Hyundai before I finally got a new engine. The car runs fine now but the experience put a sour taste in my mouth. I kept up the services and it felt like the dealership tried everything in their power not to honor the warranty. I understand all vehicles have issues and I had many other Hyundai’s and GM vehicles. I will never buy another Hyundai product.
IMost unfortunate for you both. 3 mos 3800 miles, 2 bad transmissions. Personally I have never liked Hyundai or Kia. Wish the desperate search for manufacturers trying to eek out every extra MPG, just build a 6 or 8 speed torque converter automatic. No more CVTS or Dual Clutch whatever. They should buy it back,but if this happens to me?? Would I have your 🤞 luck. Good luck to you both,hope you find a good replacement 😮😮😮 Buy a Chevrolet Traverse w a 8spd auto & tons of room😂😂
Hope you stay in contact with them to see if they will share their findings of what the root cause was in that particular Santa Fe… but I’m thinking they’ll keep their findings secret. Also, that Hyundai dealership needs a facelift ASAP. Looks ancient. Wonder if you’ll buy the Kia Sorento V6 with torque converter transmission as a replacement? Great stuff sharing your experience with the 2024 Santa Fe. Very helpful to many potential buyers.
For me the reason they bought your car back is that the 2 of you give fair and honest reviews. They also knew you would give us updates and time lines as to how the warranty work was going! It was in their best interest to do the buy back. Hopefully your viewers that have the same issue will keep you posted as to how they are being treated. I’m sure your replacement will be another beauty, good luck and keep your reviews coming! 👍
Sadly mine didn’t just shake a bit, it totally locked up, and there’s a HUGE hole in my transmission.. had I been on the interstate at a higher speed, this suv would’ve been a death trap for me and grand babies. I’m praying they offer me a buy back because I will NEVER feel safe in this Santa Fe again !
I commented after you had your initial problem that this is a car that should not be trusted for purchase. This company does not make reliable vehicles. I am very happy you, no doubt through the lemon law, received compensation. I feel sorry for those who purchased this SUV but who do not have the power you guys have.
Very happy you guys were treated well by Hyundai, but I have to think this quick resolve (the buy back) would definitely not have been afforded to any other customers. The experience one of my grandkids had with the local Hyundai dealership was so bad with the warranty coverage (on a 2021 Tuscan) he ended up selling it at a substantial loss and bought a new 2023 Subaru. After 32,000 miles he’s totally happy with this move.
So yeah…this is no shock to me, ‘Hyundai’ tends to make ‘lemons’. On another note…is there anyway you guys would consider acquiring a 2025 Chevrolet Equinox? The updated version is coming in this fall and I would love to see a ‘first-hand’ experience, since I have that model in mind as I own a 2020 LS FWD Chevrolet Equinox with 14,140 problem-free miles on it, purchased new…and I can just see myself driving the 2025 Chevrolet Equinox model next spring. 🤓🧐
Thank you very much for these articles CarConfections. I love the looks and interior space of the Santa Fe but my most important ‘luxury’ aspect of a car is its reliability. If it doesn’t take me from point A to point B without drama, then it’s not worth my money. I was gonna buy one for my wife, to have a comfortable hauler for the kids, but we have now moved our thoughts to the Highlander. There is no lemon law in our part of the world so I won’t take my chances, even though we’re only offered the hybrid version here.
I know it’s annecdotal, but I’ve never had a friend, family member or coworker who didn’t bemoan their hyundai. Some models seem to be much worse than others, but the problems endure through the different generations. Nice cars, great tech, attractive price, journalists love them for the few hours or days they drive them, but it’s always a leap of faith.
“They really want to get in-depth with this Santa Fe” you mean the thing they designed, engineered, built, and sold? How much further is there to “get in-depth” with? I think the next car should be a weird one, 2025 Subaru Forester. I don’t want huge popular known brands honestly. Toyota and Honda are boring. Hyuandai/Kia cars are terrible and well known for it (maybe in 2 years do that when they might be making good cars). Chevy is doing “better” cheapo cars, that maybe interesting. I think you need a “risky” car, a car that people might actually consider that’s different and doesn’t get enough eyes on.
I had a car previously that was giving me issues. I recorded all the issues and the mechanic could not replicate the issue. After several times taking it in and having a “expert come in from California to diagnose the car, it still wasnt fixed so i hired a lemon law atty and within weeks they fixed the safety issue, gave me money and an extra 100k mile warranty on top of the warranty i already had. I havent had the issue since and i ended up selling it and buying another vehicle
I think it’s disappointing that you won’t be reviewing this again. I think Hyundai should offer you another exact same model not the plug in (that comes in with a different transmission I assume…) And let you just have it 5 months or so and give honest review. Obviously and hopefully this one was a lemon it would help prove all of them aren’t and we would still get the long term review from you guys. But not offering you that and even trying to get you to switch to the plug in makes me feel like they are not even confident enough to try it again. I really was interested in this being my next vehicle I love the inside especially but now I think I will have to look elsewhere. I wish they stuck with normal transmissions CVTs and DCTs just seem doomed to premature failure.
Thank you for bringing this up to light. I just got the XRT. When I first start the car and get in drive, I feel jutters in the low gears early on. After it gets warm there is no issue in low gears. High gears are not a problem. I was hoping it was a fluke but im coming to the realization that something is wrong. Going to the dealership next week. Thank you.
You know sometimes I get tempted to get something other than a Toyota and Honda, and it’s usually a Hyundai, Kia, Nissan, or something liek that, but im not sure becuase you know of the stories then……………so the temptations is there then…………….and then articles like this come up and it reminds you why you shouldn’t get anything other than a Toyota and a Honda.
Yeah never touch DCT from Hyundai/Kia with 7 ft pole. It’s flawed design. If you want to stay with Hyundai/Kia – then only go for 8-speed traditional hydraulic automatic transmission that’s in Palisade – it’s the best Korean brands made. Or go with Toyota if you really want reliability. BTW this completely destroys and humiliates clown known as naveenthemachine lol. he’s long gone and silent since then.
I leased a 2023 Santa Fe calligraphy mayof 2023. January of 24 I began have total shutdown of the vehicle while driving. Between January and May it happened 6 more times. The vehicle has been to the dealership both here in Ct and in vA, and in FLl. Finally Hyundai has agreed to repurchase this vehicle. Thus far the process has taken 8 weeks with no end in sight. I’ve called case managers who have stated that repurchase has been approved and they are just waiting to “cut the check”.. In the interim the car has failed 1 more time . I would be curious as to how long it took car confections to finish the repurchase.
PLEASE POLL YOUR VIEWERS!!!! Recall 263 went public today – With a date of production range between 4/23/2024 and 07/02/2024. How about creating a poll on your TW or other socials asking for those who had issues prior to these dates. I am curious to see the amount of problems trending outside of Hyundai”s range.
I got my 2024 Santa Fe Calligraphy on March 27th and to date am loving it. I have just about 3000 km (I live in Canada) I have not had any problems so far. As far as the comments about the dual clutch, my last 2 Hyundai’s have had this and I had zero issues. Hopefully the problems that you had were a one vehicle problem. Sorry to hear of your experience.
I love these guys but I have to be honest it’s definitely special treatment. I am dealing now with a lemon law for my 2022 jeep compass and it’s been a lot of back and fourth. I have a court date hearing soon to see what my outcome will be. The car has been in the shop a total of 6 times and Jeep refused to buy back
I have read several hundred comments over the past couple months, wanting to buy a used 21 or 22 Santa Fe Limited and it comes with the turbo and the DCT. This engine combo seems to be an issue way back in 21 and obviously hasn’t been resolved with the new 24’s. I think the engine is great but not paired with the DCT. I think they should use their 8 speed transmission and have a winner vehicle.
Nothing to do with reliability but Hyundai missed the mark on the design of this vehicle. The angles just don’t flow together and don’t feel right. Its just not a congruent design, feels like multiple people designed parts of the car in a silo. In terms of this particular car being a lemon, Hyundai acted quickly because these guys get alot of views.
I tried to tell anybody looking to buy a used Kia or a Hyundai to try to steer clear. I remember when they first came out and were total crap. I’m Korean myself and would never buy one lol my elderly neighbors have a 1997 Lexus LS 400 and 2001 Lexus RX 300. Both in perfect shape. Still going. That’s impressive!
No way Hyundai will treat an average customer this way and buy the truck back. Hyundai purchased the vehicle back to avoid any more bad publicity on this website. I am 100% sure that anyone who does not have a website on YouTube with a large viewership base would be in customer service hell with Hyundai.
The way it has been handled by Hyundai since the first transmission replacement to this buyback has been completely disingenuous, and it has been obvious since day one that preferential treatment has been given because an auto review website was involved. It’s a shame that the reason a company does the right thing has nothing to do with customer satisfaction or out of genuine concern for fixing the issue, but because of fear of what you would say about them on social media. But to me, the way it was handled makes them look much worse than the transmission breaking 2 times, because we all know that the poor people who bought these things will never get that type of action from Hyundai when they have the same issues. So this will only show people what Hyundai would do if, and only if, you have a large enough platform.
I bought the exact same car and color! This has been the best car experience I have ever owned. I have over 3500 miles and everything is still perfect! The tech alone is like you purchased a 250k Mercedes. It is way ahead of most other cars in that regards. I am sorry yours had trouble but nothing but positive vibes here!
My wife and I purchased a new 2020 Hyundai Santa Fe 3 1/2 years ago, it now has 219,814 miles on it. It has never been in the shop for anything. I have always changed the oil myself and did one brake job on it myself. We’re going this week to purchase a 2024 model, I’m hoping it holds up as good as the one we have now.
You guys would look good in a new Tesla Highland Model 3 Performance. I believe it’s reasonably priced at 577,000 and you get a 7500 instant rebate. Ultimately, cherry red or other color. Best vehicle available. $57,000 and 7500 instant rebate and state rebate for charging at home too. Used gets 4000. This car is it!
Sorry that your New Santa Fe had these issues guys. I would definitely wait a while to see what happens with the 8-speed DCT in the future. And I mean if others that have the same tranny experience similar issues. I was waiting on purchasing so as to see what issues come up with this NEW 2024 Santa Fe, and your unfortunate situation allows me to wait a while as I said.
Koreans are also proud of the fact that Hyundai-Kia has achieved the world’s third largest sales volume and tremendous growth. However, with such rapid growth, everyone is making a fuss about the quality problems and failures that continue to arise. In short, sales have only increased due to exterior design and convenience options, but the quality problem is very serious, and everyone is trying to hide this fact. Korean car YouTubers hide and cover up driving tests and problems even after knowing about them, but here they did not hide it and explained the truth that the Hyundai Santa Fe has a transmission problem. I think this is really great. As they try to hide this, quality problems, engine defects, and other defects that occur every time are blamed on the consumers who unluckily purchased the broken car. Even now, in Korea, cars such as Hyundai IONIQ 5, IONIQ 6, and Kia EV6 are stopping due to ICCU defect issues and sudden acceleration of vehicles is occurring one after another. In addition, Hyundai’s ambitious large sedan has been found to have defects and breakdowns more than 20 times since its launch, and Hyundai and Kia are in the midst of repeated recalls and repairs. In addition, there was an incident in which the In Korea, an incident occurred in which a Kia Carnival (Sedona) hybrid model was completely burned down due to a vehicle defect less than a day after the consumer purchased it. Despite this, no investigation or cause was identified. the reality of Hyundai and Kia Motors is that there are cases where the car owner has not yet received compensation.
Thanks for sharing your experience. As I stated previously, I have a 2021 Kia Sorento with the exact same transmission and it failed at 32,000 miles. It was fixed in a timely manner. I have sinced put 18,000 miles on it and I am at the mid point of a 6500 mile trip west and I have had not problems since the replacement.
I had a 2013 Hyundai Veracruz that the dealership could not stop an engine oil leak. After spending $1,800 to “fix” the leak and 3 return trips later due to the leak not being fixed the General Manager told me I should just get rid of it and get a newer model. After that experience I told myself I would never spend my hard earned money on a Hyundai again!!
I do not think this is special treatment. In 2017 I bought a Santa Fe sport. I had a strange electrical problem. It was fixed immediately and off I went. A few months later it returned. I was contacted by an engineer thru no effort of my own. The situation was handled much the same way yours was. I have ZERO social media following. LOL. I have had issues with my F350 SD truck from about the 6 month of ownership and have had no resolution. As far as I am concerned Hyundai is amazing when it comes to their warranty and trying to investigate these issues thoroughly.
Honda actually purchased a vehicle back from me to extensively research on what happed to the engine during manufacturing and afterwards. Car confection aren’t special in this situation and aren’t being favored. To the people saying that they are favored. They literally keep track on the each department and parts, down to The tire valve stem cap in the manufacturing facility’s. Everyone is in charge of certain things that is logged and badges you have to scan. Could just be 1 tiny part that’s defective. Hopefully when they get to the bottom of it, it’s not a recall for every single last one of them. 😮 exactly why I’ll never buy a Hyundai, I’ll stick to my EV’s
I have a leased 2021 Santa Fe Calligraphy. I cannot wait until the lease is up. The most infuriating thing about my Santa Fe is that everything about it is SO good…except the absolute GARBAGE dual-clutch transmission. I took mine in for shuddering at low speeds and the dealer said that that’s just the way they are, and to come back if it gets worse. Yeah, I’ll be back. In February next year to hand the keys over. Never again. Regarding the new Santa Fe with the ridicuous “H” icons plastered all over it, no thanks. If I need a clown car, I can get the same vibe from a used Ford Flex, except without the twerking transmission.
Hyundai’s are complete garbage and always have been.. What sucks is the only reason why Hyundai is so easily buying yours back is because you have the YouTube platform.. Regular people have to fight for that.. I personally sued Hyundai back in the late 90’s for Lemon law for guess what.. TRANSMISSION… Hyundai, Kia, Genesis ALL GARBAGE.
They are buying it back to get it out of the news/reviewers. Many other reviewers have mentioned this on their website. So, pretty sure they feel like they got out cheap. It would be great if you stayed in contact with your viewers who have contacted you and see what their customer service experience is.
I’m currently in a buyback with Hyundai for my ioniq 6.. the dealer has my ioniq 6 for over 2 months and currently still has it. I had to push for a buy back. After 3 months of they finally sent me an offer letter telling me I owe them $800 from my buy back due to mileage.. I had to retain a lemon law lawyer and go get that route. So yes, they are getting special treatment, but that is not their fault. It’s Hyundai and they don’t want the PR nightmare..
I doubt they would have easily offered a private consumer a buy back. Nothing negative to you guys, but I’m sure Hyundai doesn’t want everyone that watches your shows to see negative news about this flagship vehicle for them. I’ve been fortunate with all the new cars I’ve purchased or leased, I’ve never had a lemon.
I think you two were being very respectful to the Hyundai division considering the problems you’ve had with the Sante Fe. And yeah I know everyone is saying they were respectful in kind because of your YouTuber status. I still think the Sante Fe is a very cool looking vehicle and I may still venture into the Hyundai dealership. Great review as always boys. 😁
I had a 2022 Jeep Grand Cherokee Summit Reserve 4xe that became undrivable for several reasons after less than 1000 miles. The biggest reason was that it would shut off on me because it thought the vehicle was swerving when it wasn’t. It took 4 long months for me to receive a check from jeep after I applied for the buyback. This was after they had the vehicle for 2 months. The dealership did not have a loner. Therefore I went 6 months without a vehicle. The whole process was very painful. The treatment was completely different from the one that Car Confection received.
What happens if the replaced transmission starts having issues after the warranty expires? I’m now concerned with Hyundai quality. I almost made a deposit for a Santa Fe until seeing this article. Thanks for sharing! Toyota is still the best choice for reliability, can’t be wrong with Sienna, just hoping it’s slightly cheaper and looks as good as Santa Fe😢
Rule of thumb, if it will go wrong, it will do it in the first few months, that tapers off the longer you own the vehicle. If you own a vehicle for over a year, most likely you will have very few issues. I am lucky enough to own a previous EU spec 2.2 diesel model with the standard 8spd gearbox. I liked the idea of a DCT, but realise that they are crap.
A perfect demonstration of Hyundais poor quality. This isn’t unique to this model. Kia’s and Hyundais have been having tons of quality issues for years. Doesn’t mean they can’t be good cars but they aren’t worth it tbh. Reliability is super important and unfortunately they aren’t very good at that just yet. They know that. Hence the warranty being so long.
I sensed weakness from my first test drive. Thank God I’m not going thru this. Delay in shifting. That gas saving idle mode is a joke and part of the problem. And more delay in shifting. Once running at a constant speed shifting send fine and smooth. But starting stopping… Slowing down, passing etc. Delayed shifting. Maybe part ..the smaller engine 2.5 4 cylinder and weird shifting ratios. Seems like a manual even though it’s automatic. If this is your first car you might not notice anything. I’m use to driving 6 cylinder 4.0 Ford Explorer… Shifts smooth and Tons of power 18 to 24 mpg. Can’t say the same about new explorers the 2.3 4 cylinder green/Turbo engine in the Fords explorer. They shift and feel like 4 cylinder or smaller. Beware of the 2.3. huge car with a 2.3 4 cylinder. You also lose towing ability. No power. They save money and you save gas .. but lose your balls in the process. Everyone is cutting corners trying to save the planet and our pocket books and we are losing our power and towing ability. Passing on the highway.. emergency Lane change or exit etc .. I don’t trust them yet. The 4.0 6 cylinder turbo st. It’s very similar to my 4.0 cylinder non turbo. They just make the old explorer 6 cylinders very powerful and strong. I’m over 300000 and it drives like new engine wise. Of course all the cheap parts need swapping out over time.
Why the heck did Hyundai not go with a ZF transmission, simple automatic or double clutch….why Hyundai…..why……? I lasted 70k kilometers with my 2023 Sorento 2.5t but same stupid issues you guys had. Nice fast car…..but WHY HYUNDAI ???? Now enjoying my 2024 Palisade Ultimate Caligraphy. Not the 2.5T engine but the rest is GREAT !
Cut to the chase, the only reason you got a buy back is because your website is popular. Now you got rid of it you defend Hyundai by blowing smoke up our butts buy saying they are going to do extensive testing to find out the issue and so on. Now you are the salesman for Hyundai on how great they are for selling a piece of crap vehicle and will easily and conveniently just buy it back or replace it. Hyundai drove it around the block after roll test at the end of the line and said produce it. Now it is up to the poor guy with out You Tube clout to deal with it all the problems. The vehicle should have never been sold in the first place. Now the burden is on customer to get Hyundai to fix the vehicles. Good luck with that. Good job at selling out and not just saying its crappy. I guess that’s why they have NDAs. Good job telling the truth guys.
I’m having issues with my hyundai tucsom 2018 excessive oil consumption and all they did was clean the combustion chamber and said that’s going to fix the problem but I doubt it. I’ll be testing the oil after 1k miles and more likely I’m going to have to take it back for an engine warranty claim. I have 92k miles now.
I had this issue with a vehicle before. GM offered me the same option and my truck had only 747 miles on it when the trans went out. After the 2nd time bringing it back GM offered to 1. Buy back the truck 2. Pick out another truck 3. They had a engineer from GM come to dealership after it was repaired to deem it safe to drive, then GM paid me pretty good to keep the vehicle. That’s why I still buy Silverados no issues on my last to trucks. Like you said Lemon Law protects the consumer between 2yrs/24k miles. My cousin purchased a 2024 Santa Fe no issues. Black on Black and that thang is nice, especially for the price.
The problem I have is that in their own statement they refer to you guys not by your names but by you website’s name. Just screams like a PR save face move and i would not be surprised if there is a wink wink nudge nudge agreement somewhere. Guys we get you did not explicitly ask them for special treatment but for Hyundai they cant afford to not go above and beyond for you since of the position you two are in. Point is no regular person should expect this type of speedy and comprehensive service you two received, if this was a normal person they would have jerked them around for months on end doing whatever they needed to to NOT buy it back. I appreciate you guys for covering this but the fact you did not take a more firm pro consumer stance on this is disappointing but we get why you could not do that.
What a disaster for Hyundai. The comments in this article series has revealed a lot more people having the same issues with their Santa Fes and it speaks volumes that these fellas refused Hyundai’s offer to trade the lemon they got for a hybrid model. Can’t imagine the ordeal dealing with customer service must be for the average customer that has no leverage.
1. Start a youtube website 2. Get 500k+ subscribers I have been dealing with Hyundai in a buyback of my 2024 Kona SEL FWD for, wait for it, A Transmission problem. Yep! My experience has been going on since Feb. 23,2024. It is now June 3, 2024 and thank god in the final stages, but still about 3 weeks away. And due to this, after being a loyal customer with 5 vehicles I do not think I will be purchasing another Hyundai. EVER!!
I had a 2023 Santa Fe calligraphy 18,000 mi in one year not one problem whatsoever I also had a 2018 Subaru Forester brand new turbo was over $30,000 the engine seized up at 2000 miles😊 Subaru replace the engine 2 months later I traded the car in… I’ve had BMW with problems… I also had a Mercedes-Benz with problems.. and I had a Dodge car that had transmission problems also… The point I’m trying to make is all manufacturers have problems….
I HIGHLY DOUBT they ever actually replaced the transmission and if you think I am sounding ridiculous, it happens ALL THE TIME! None the less, Hyundai bought it back and I am sure will be picking it apart to find out what is wrong! Screw the STEALERship, that vehicle needs to be returned to Hyundai for inspection which I assume is going to happen. It is a shame too because that thing is GORGEOUS!
I had a 2023 Tuscon SEL AWD with the convenience package, driving it home i noticed front brake pulsation. The dealer i bought it from was USELESS and don’t think the 100,000 warranty means much, i would never recommend that dealer so another dealer replaced the front rotors then with maybe 20,000 miles i got a few DTC codes that was giving a rough idle but never affected power or MPG, just a rough idle, (cylinder misfire). Even though i traded the vehicle in and disconnected Hyundai Blue link i still get an email from them, seems the new owner still get the same DTC code. I miss 30 MPG highway thats about it and my RAM 1500 classic pickup is more useful for me at this time anyway.
There is no doubt that on “paper” these cars’ features (Hyundai/Kia/Genesis), specially their Limited trim versions are fantastic. We had a Kia Sportage Limited. Excellent vehicle, but we end up selling in less than 3 years due to the awful Dealerships in the area (Southeast FL). We have an Audi Q5 now, which has a more refined interior look, has a bit more comfortable ride, and off course, a much higher brand cache. Still, that 2 year older Kia Sportage had more feature than the Audi. Hyundai has terrible dealers in my area, which makes the experience terrible. I can’t imagine if on top of that the vehicle comes with serious issues or it’s a lemon …
“We wanted to show you the (Hyundai) ownership experience…” and I think you have. I know that statistically all manufacturers may have some vehicles that slip through quality control, but again statistically, I suspect (but don’t have the data to confirm) that Hyundai and Kia probably are more likely to be bad. Perhaps you guys could actually find and share the data on manufacturers’ buybacks that are voluntary and forced under states’ lemon laws and share with us. That seems like a more important indicator than JD Powers’ Initial Quality Survey.
I bought a used 2017 Hyundai Accent in 2020 right before the Covid lockdowns. One selling point is it still had 18,000 miles and 1.5 years on the warranty. Under warranty I had to get the driver’s side switch that raises and lowers the window replaced and also a catalytic converter replaced. Later a recall explained that the car didn’t have a software immobilizer installed which the 2007 Ford Focus that was repleced DID have and that is why so many Hyundais were being stolen. Only 2018 and later would get a software upgrade and my year got a CLUB steering wheel locking device as the fix. With so many government mandates in cars, the fact the immobilizer wasn’t included stunned me. Long story short I am not sure I trust Hyundai to buy another of their vehicles. I have owned 2006 and currently a 2015 Mazda 5 vehicles with little to no problems over a combined 18 years. Not sure who makes reliable cars anymore.
Toyota has their problems. They have had to replace thousands of engines in various models over the last 15 years for issues causing excessive oil consumption. The new Tundra and Lexus GX are having engines lock up. All brands are now run by accountants who put profit over reliability. I am sure Hyundai will has gotten it sorted out for all future owners.
I about my car last year 2 miles and immediately once home we noticed that the car alarm and truck would go off everytime we got near it 2 times we talked to them about the problem them always saying nothing was wrong we then filmed the issue and showed them what was happening then they listened to us and they gave us another car( I wanted to upload the article to my website but I don’t know if I can anymore since they fixed the problem) they said that the reason they gave us the car was because they didn’t want the lemon law used
Hi I happy that they are buying it buy back. I’m glad you guys did this us so that we can see what is happing to these vechicles that have problems when they are new and how to get a car buy back from a dealership with many problems. I have a 2023 SantaFe and it hasn’t given us any problems than I’m a little disgusted Hyundai with the wire harness we had the car little over a year now haven’t even received a call from the dealership or even the company. I need the hitch to tow my trailer for my motorcycle I don’t know what to do.
You are very fortunate that Hyundai did a buy back of your defective Santa Fe. I’ve been perusal your reviews on it as we’ve been seriously considering the Caligraphy trim with the hybrid. We had a 2016 Hyundai Tucson Limited with the DCT and had issues, ended up trading it in and it was in a class action settlement which fortunately helped the loss we took in trade. So, we’ve been very hesitant to even consider another Hyundai! We love the features which can be very enticing so we’re yet intrigued. We’ve had a 2017 Kia Sorrento SX trim which we enjoyed but traded in for the Kia EV6 GT-line. We’re looking for a road trip vehicle and thought the Santa Fe in a hybrid might be the one but we’ll see. Very curious to see what you end up getting, have fun deciding!
Imagine my situation with the 2023 Hyundai Tucson that I had to experience. I live in Fl so definitely need to put to work the AC and for months I was having a bad smell coming out of the vents. The first time I took it to the dealership they cleaned it and said let’s hope that works. Second time with same problem they had to take parts out to check deeply what’s going on and they found mold! MOLD in a freaking new car! They took two weeks to completely solve the problem. So far no issues thank God. But I’m trying to see if I change it later on with another brand.
Seems pretty ridiculous the way these manufacturers are just throwing turds against the glass and hoping something sticks. In 14 years between Honda,Mazda, Subaru I saw exactly one buy back and it was bullshit on a Miata where there was a rough undersurface on an unpainted panel and the customer made such a fuss and gave me a bad survey and we lost 400$ to sell the car in the first place. What a joke that deal was a mini and cost me thousands for bad csi . What a stupid industry. It seems like there’s an awful lot of built in obsolescence post 2015 across the board. I may be stuck in 2010s Lexus and Mazda products for a long time 🤦♂️.
Lucky you have some sort of influence due to the number of followers. I have a Hyundai Elantra 2013, there was a class action lawsuit for that model due to Hyundai claiming better mpg than actual. After multiple recorded inquires at the dealership and sending all the paperwork received over email Hyundai denied my claim for allegedly not having any records from me. That was the last time I trusted the company and the last Hyundai I recommended to anybody. Luckily there is the sister company KIA which is killing it with latest designs. These days I tell family and friends that if they really need to have a Hyundai to go get a KIA. As I understand Hyundai loves that. ;). No issues with the KIAs so far.
Steer clear of Hyundai and Kia. I had a 2017 Santa Fe and after 50,000 miles had horrible problems with oil consumption. I take care of my cars and get oil changes every 7-8k miles. Kia and Hyundai pull you in with the features and gadgets in their cars, but after the initial excitement, the engine and the things that matter aren’t as reliable as a Honda and Toyota in the long run
Do you know the Korean word ‘hogu’? The term ‘hogu’ refers to people in Korea who buy Hyundai cars that always break down. This refers to a stupid person who buys and drives Hyundai cars that break down all the time without being able to exchange, return, or get proper repairs. Hyundai and Kia Motors have serious problems such as breakdowns, poor quality and defects, but there is also a lack of proper consumer protection laws, so Hyundai and Kia ultimately view Korean consumers as fools.
Omg! I love your website but don’t play your viewers for idiots and get into the real world! Hyundai is doing this for you because you have a social media platform and more power to you, But please don’t make it sound like they would make it this easy for ANYONE! It takes a lot of proving and heartache to get lemon law buyback and hearings, And Manufacture’s don’t reach out to you for buyback. Keep up the good work but stay grounded to earth and reality.
Such a shame. I have an elantra N with the west clutch 8 speed DCT, and zero issues, just the standard DCT quirks. We had a recall for a minor issue with it and that’s about it. Really shitty that this version of the DCT is having issues in this and the Sorento. Seems like bad QAQC more so than anything.
Doesnt matter that they bought back this car. For 99% of other buyers do you really want to gamble with this transmission? No thanks i look other cars. I never had Hyundai before as their reputation is not the best in terms of quality but transmission is the core element of car. Reason why CVT or E-CVT are tested and reliable in Japanese cars. There is something about Korean always that i dont trust.
Well, hopefully it’s not another Hyundai or Kia! I think that they have proven that their vehicles have had issues in the past and continue to have issues in the future no doubt. In Canada, there have been reported issues of the hybrid batteries being impacted in a collision, and, the vehicles not able to be repaired at a reasonable cost. Specifically a vehicle worth $50,000 cost $60,000 to replace the new hybrid batteries. There have been two reported cases of this … one in British Columbia and one in Nova Scotia I believe. Hyundai reputation in my books is in the dump, the vehicles look nice. They look pretty, but mechanically they’re crap, in my humble opinion.
Your buy back experience is only a positive one because of your platform. This is NOT the experience that other Hyundai customers have had & I personally know someone who has had a nightmare experience with them. Hyundai is trash & Americans are seeing it for themselves (again). Their 10 year powertrain warranty isn’t in place because they are mechanically sound, it’s because their product was so horrible when it first entered the US market that they had to offer this safety net to win back the trust of the US car market. They will never rise to the ranks of Toyota or Honda. Pass that on to them.
Hyundai’s letter that they sent you is laughable. As an ioniq5 owner, I’m suffering several issues that afflict many of these cars for the past two years plus, and Hyundai still has no real solutions. Nor do they care. The cars will not AC charge at 11 kW as advertised without overheating and shutting down the charging process. Hyundai has basically told us tough luck. The ICCU units are failing left and right on them, which leave the cars dead along the road. In spite of two software updates, they are still dropping dead all the time. And the 12 V batteries generally need replaced between one and two years old on these cars and Hyundai has no solution for that either. Yeah they really care about their customers. Especially if they have a YouTube website with lots of viewers.
Oh you mean the DCT trans. they had recall issues with before are still crap…not surprised. Seems like they produced a crap ton of DCTs in the past and still had a lot when the recall hit and just needed new cars to undload this crap transmission into so they can still make money from these crap transmissions. Just dont get any car from Hyundai or Kia with a DCT until they redesign it from the ground up and proven problem free. Generally DCTs aren’t the best for everyday driving. They’re more suited on the race track, so I have no idea why they’re in a 3row suv and the tiny pickup santa cruz.
“in short” its because they are embarassed and you guys are also influencers and your words reach thousands of people. I bought the first santa cruz from them, had it just over a year and had to go into the dealership over 14 times for service. They replaced the screen, the whole entertainment system, then while driving the santz cruz emergency breaked for no reason while i made a left turn at a stop light and then i almost got rear ended…. after all that and wasting all my time for 14 service trips…. they only gave me $500 and then refused to buy my santa cruz back. you guys clearly got special treatment. they dragged my cause on and wasted my time till it was over a year, refused to buy the car back because it was after a year old and then only gave me $500. I quickly took the car back to my Mazda dealer whom my family has bought over 8 cars from, and traded it in for another Mazda.
The discouraging part is that Hyundai couldn’t fix the problem. Don’t their service centers possess the expertise or is there a systemic issue with the Hyundai corporate to dealer service center network? Regardless, I can accept (reluctantly) some problems with a new vehicle, but the inability to fix it definitely makes the situation and brand less attractive.
Good that Hyundai is buying back your brand new vehicle but that doesn’t happen to normal folks! That’s why I still to this day can never trust Kia/Hyundai due to their lack of proven reliability and longevity. I don’t care about their long warranty I just want some peace of mind that my vehicle won’t break down while in a trip and sit by the side of the road!